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FAQ

FAQ
1. What is the Casino Las Vegas Loyalty Program?
We believe that all our players are Casino Las Vegas royalty and make sure that they get superior treatment at all times. As soon as you make your 1st deposit, you are entitled to free gifts and spins. Then, the sky's he limit, as you step up the VIP ladder - our VIP Casino Hosts will shower you with exceptional rewards.
2. What is a VIP Casino Host?
A VIP Casino Host is your dedicated personal VIP Account Manager at Casino Las Vegas. From answering all your questions, to making sure you get tailor-made rewards & prizes, your VIP Casino Host is your point of contact for all the excitement at Casino Las Vegas.
3. How do I receive free gifts?
You will receive bundles of gifts which include bonuses, spins and personalized gifts automatically, according to your loyalty level. However, to be eligible for any free gifts, you need to have made at least one deposit in the last 3 months.
4. When will I receive my Monthly Loyalty reward?
The Monthly Loyalty reward is issued on the 15th of every month.
5. When is the Quarterly Gift issued?
The bonus is delivered to you on the 9th of January, April, July and October.
6. What is an Anniversary Present?
Every year on the date that you become a Casino Las Vegas player, we treat you with a free bonus. This is your anniversary bonus for playing at our Casino. Enjoy.
7. What is a Level-up Bonus?
There are several levels of VIP Clubs in Casino Las Vegas and as you become one of our more seasoned players, you move up through the VIP levels. As an acknowledgement of your loyalty and achievement, as you move from one VIP level to the next, you will receive a Level-up Bonus.
8. What must I do in order to maintain my Diamond VIP status?
At the top of the VIP Club, we have a unique and exclusive Diamond and Black Diamond level of VIP and to keep receiving all the luxuries of these two clubs, players must remain active and collect at least 5000 loyalty points per quarter. The status of our Diamond players is reviewed every quarter.
 
Feel free to contact us if you have any further questions*
*If your question will appear in FAQ section, you will get 100 Free Spins
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